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EVO and Easy-to-Plate Technical Service Training
The EVO and Easy-to-Plate Technical Service courses are part of a series of courses that aims to prepare Field Service Engineers for the role of Technical Support Specialist. In these courses, the Field Service Engineers will be introduced to the details of Vianord EVO units and Easy-to-Plate systems. Field Service Engineers will learn about hardware, software, troubleshooting, and general maintenance of any Vianord EVO unit and/or Easy-to-Plate system.
Please consider that the basiscs of flexo platemaking will not be covered by Technical Service course as they will be given for granted.
Training Details
Classes will be given by Vianord experts. The course will be run with a minimum of 4 and a maximum of 8 participants.
The day will be filled with theory, practical exercises, workshops and Q&A sessions and the course will end with a written test.
Here below, please find the outline agenda for the technical course.y

Course Main Activities/Topics * | Type | Approx. Duration |
---|---|---|
Course Main Activities/Topics *:
Smart use of the Vianord Technical Library
|
Type:
Theory (description/observation), Practice (exploration) and Account Registration (own credentials)
|
Approx. Duration:
2 Hours
|
Course Main Activities/Topics *:
Equipment and System Pre-Installation
|
Type:
Theory (description/observation)
|
Approx. Duration:
1 Hours
|
Course Main Activities/Topics *:
Equipment and System Installation
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
4 Hours
|
Course Main Activities/Topics *:
Warranty Activation and Warranty Terms and Condition
|
Type:
Theory (description/observation)
|
Approx. Duration:
1 Hour
|
Course Main Activities/Topics *:
Safe Use of Equipment and System
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
2 Hour
|
Course Main Activities/Topics *:
Equipment and System Maintenance
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
2 Hour
|
Course Main Activities/Topics *:
Equipment and System Onsite Technical Services
|
Type:
Theory (description/observation), Practice (exploration) and Workshop (fault finding team effort)
|
Approx. Duration:
4 - 6 Hours
|
Course Main Activities/Topics *:
How to search and find the correct Spare Parts
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
1 Hour
|
Course Main Activities/Topics *:
How to escalate a Technical Problem
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
1 Hour
|
Course Main Activities/Topics *:
Equipment and System Remote Technical Services
|
Type:
Theory and Practical Demonstration (description/observation)
|
Approx. Duration:
1 Hour
|
Course Main Activities/Topics *:
Equipment and System Deinstallation
|
Type:
Theory (description/observation) and Practice (exploration)
|
Approx. Duration:
2 Hour
|
Training Prerequisites
- Be an employee of an oficial Vianord Technical Partner, a Vianord Authorized Distributor or a Vianord OEM.
- Have strong personal beckaground in Flexo plate making.
- Have Mechanical, Hydroulics, Electrical and Electronics Technical background.
Registration
These training sessions will be conducted on a first-come first-served basis: so check your agenda and enroll today!
To enroll please write an email to Sass.
Enrollment is possible until 2 weeks before start of the training class.
Knowledge assessment and Certification
The assesment of knowledge is part of the learning process.
After succesful conclusion of the course the participant is granted with a Vianord Certificate which will last up to 3 years from the date of completion.


